We at 10163907manitobaltd want you to be fully satisfied with your purchase. If you are not completely happy with an item, you may return it in accordance with the policy outlined below.
Returns
- Eligibility: Items must be returned within 30 days of receipt, unused, in their original packaging, and with proof of purchase.
- Non-Returnable Items: Certain items, such as customized products, perishable goods, or clearance items, are not eligible for return. These exclusions will be clearly mentioned in the product description.
- Return Process: To initiate a return, please contact our customer service at support@10163907manitobaltd.com with your order number and details of the return request.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed and credited to your original payment method within 7-10 business days.
Exchanges
- If you receive a defective or damaged item, we will replace it at no extra cost. Please contact us within 7 days of receiving the item to arrange for a replacement.
Shipping
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or defective item).
- Original shipping fees are non-refundable unless the return is due to our erro